NHTSA Complaint #10334437 — 2006 CHRYSLER 300C

ON MAY 6, 2010 REPORTED TO CHRYSLER THAT THE HOOD OF MY 2006 300C WOULD NOT STAY IN A UP RIGHT POSITION. CURRENT MILEAGE AT TIME OF REPORT 32,000. WHEN I FIRST RAISED HOOD, IT STAYED UP RIGHT FOR A MOMENT AND THAN CAME CRASHING DOWN ON MY HEAD. I RAISED HOOD AGAIN AND FOUND THAT HOOD WOULD ONLY STAY IN UP RIGHT POSITION FOR A MOMENT AND THEN CRASH DOWN TO THE CLOSE POSITION. THE STRUTS THAT HOLD HOOD UP RIGHT HAVE TO BE REPLACED AND CHRYSLER OFFER TO REPLACE FOR $50.00. I FIND THIS OFFER UNACCEPTABLE. WITH ONLY 32,000 MILES ON CAR, I FIGURE HOOD IS ONLY OPEN APPROX. 11 TIMES FOR CAR MAINTENANCE. WITH HOOD CRASHING DOWN SUDDEN CAN CAUSE SERIOUS INJURY TO HEAD, BACK, HANDS AND OTHER BODY PARTS. I CONSIDER THIS A VERY UNSAFE CONDITION AND A RECALL SHOULD BE PUT IN PLACE AND STRUTS REPLACED AT NO CHARGE TO CUSTOMER. *TR