NHTSA Complaint #10334155 — 2003 NISSAN MAXIMA

ABOUT 2 WEEKS AGO MY 2003 NISSAN MAXIMA'S ENGINE JUST SHUT OFF WHILE DRIVING. OVER THE NEXT TWO DAYS THIS HAPPENED 3 MORE TIMES. UPON TAKING MY MAXIMA TO BE REPAIRED THE MECHANIC INFORMED ME OF THE RECALL FOR THIS EXACT PROBLEM. THE MECHANIC TOLD ME THE PROBLEM WAS WITH SENSORS FOR THE CAM, PER THE COMPUTER DIAGNOSTICS. HE THEN INFORMED ME THAT I SHOULD TAKE IT TO A NISSAN DEALER AS THIS WAS A RECALL SITUATION THAT NISSAN SHOULD FIX FOR FREE. UPON TAKING THE MAXIMA TO GURNEE NISSAN IN GURNEE ILLINOIS, I WAS CHARGED $65 DOLLARS FOR DIAGNOSTICS, QUOTED OVER $500 FOR THE REPAIRS AND VEHEMENTLY TOLD THERE IS NO RECALL ON THE 2003 MAXIMAS. I THEN CONTACT NISSAN, AFTER FINDING THE RECALL NOTICE ON THEIR WEBSITE AND A NUMBER TO CALL FOR ASSISTANCE. FOR THE LAST TWO WEEKS I HAVE BEEN UNABLE TO DRIVE MY CAR AND HAVE RECEIVED NO ASSISTANCE FROM NISSAN. WHILE I CAN FIND THE RECALL ON THEIR WEBSITE, PROVIDED THE NISSAN RECALL NUMBER FROM THE NISSAN WEBSITE, THEY CONTENDED FIRST IT WAS NO LONGER UNDER WARRANTY, THEN IT WAS NOT A GOOD VIN, THEN THE VIN WAS GOOD BUT WAS OUTSIDE THE RANGE FOR THE RECALL, THEN IT WAS IN THE RANGE, BUT DID NOT QUALIFY AND FINALLY TODAY I WAS TOLD, "YOUR VIN IS NOT IN THE RANGE, BUT I DON'T KNOW WHAT THE RANGE OF VINS ARE." *TR