NHTSA Complaint #10332692 — 2002 FORD WINDSTAR

POWER TRAIN:AXLE ASSEMBLY issue reported to NHTSA

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Complaint Details

ODI Number	10332692
Vehicle	2002 FORD WINDSTAR
Component	POWER TRAIN:AXLE ASSEMBLY
Date of Incident	April 6, 2009
Date Filed	May 28, 2010
Mileage	96,028 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. ON APRIL 6, 2010, WHILE DRIVING HOME, THE REAR AXLE BROKE IN HALF. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP. THE MECHANIC REPLACED THE REAR AXLE AT THAT TIME. THE CONTACT CALLED THE MANUFACTURER TO REQUEST REIMBURSEMENT BUT WAS DENIED SINCE THE REPAIRS WERE NOT PERFORMED AT AN AUTHORIZED DEALERSHIP. THE FAILURE MILEAGE WAS 96,028. THE CURRENT MILEAGE WAS APPROXIMATELY 97,000.

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