NHTSA Complaint #10332547 — 2004 FORD F-150 VISIBILITY

Complaint Details

ODI Number	10332547
Vehicle	2004 FORD F-150
Component	VISIBILITY
Date of Incident	May 15, 2010
Date Filed	May 27, 2010
Mileage	119,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

I HAVE HAD ALL 4 WINDOW REGULATORS FAIL IN MY 2004 F-150 SUPER CREW. ONE OF THE 4, FELL SLOWLY, BUT THE OTHER THREE DROPPED SUDDENLY AND VIOLENTLY, CAUSING A ME TO BE STARTLED WHILE DRIVING. THANKFULLY NO ACCIDENT OCCURRED IN ANY OF THE 4 INCIDENTS. HOWEVER, TWO OF THE INCIDENTS OCCURRED IN BELOW FREEZING WEATHER AND A RAIN STORM, CREATING UNSAFE DRIVING CONDITIONS UNTIL I COULD GET THE VEHICLE TO THE DEALERSHIP FOR REPAIR. FORD IS AWARE OF THIS PROBLEM AND REFUSES TO ACCEPT RESPONSIBILITY FOR THE DEFECTIVE REGULATORS. THEY CLAIM IT IS NOT A SAFETY ISSUE AND THERE HAS NOT BEEN A RECALL. I BEG TO DIFFER WHETHER IT IS A SAFETY ISSUE. THE WINDOW HAS DROPPED SUDDENLY WHILE I WAS DRIVING, SOUNDING AS IF THE WINDOW WAS SHATTERED. BEING STARTLED WHILE DRIVING IS A SAFETY CONCERN AS WELL AS POSSIBLY HAVING TO DRIVE WITH THE WINDOW DROPPED IN ADVERSE WEATHER CONDITIONS. *TR

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