NHTSA Complaint #10332479 — 2006 FORD F-250

DURING REPLACEMENT OF SPARKPLUGS IN A 2006 FORD F-250, 5 PLUGS HAD TO BE BORED OUT DUE THE PLUGS DISINTEGRATING UPON ATTEMPTS TO REMOVE THEM. THE REPAIR COSTS ARE $600-800 TO REMOVE THE REMAINDER OF THE PLUGS AND INSTALL NEW PLUGS. WHEN THE FORD SERVICE REPRESENTATIVE WAS ASKED WHAT CAUSED THIS PROBLEM AND IF IT WOULD OCCUR AGAIN THE FOLLOWING ANSWER WAS PROVIDED. DURING PRODUCT ASSEMBLY AT THE FACTORY , NO LUBRICANT WAS PLACED ON THE SPARKPLUG THREADS IN "SOME MODELS", CAUSING THE BASE TO WELD ITSELF TO THE ENGINE. THIS CAUSED WHAT SHOULD BE A $300 REPAIR TO MORE THAN DOUBLE IN COST. FORD SHOULD HAVE TO BEAR REPAIR COSTS TO BORE OUT THE PLUGS, NOT THE CAR OWNER. THIS PROBLEM IS WIDELY KNOWN, BUT THE CONSUMER HAS NO COURSE OF ACTION EXCEPT A COSTLY LEGAL REMEDY. I WILL NO LONGER PURCHASE FORD PRODUCTS BASED ON MY RECENT PROBLEMS WITH THEIR PRODUCTS. *TR