NHTSA Complaint #10332245 — 2007 DODGE RAM 1500

BACK IN SEPTEMBER 2009 AT 30,000 MILES I HAD REAR BRAKES REPLACED ON MY 2007 DODGE RAM 1500 PICKUP AT FIRESTONE IN MASSAPEQUA ,NY. IN APRIL 2010 I STARTED HEAR SQUEAKING NOISE FROM BRAKES SO I BROUGHT TRUCK BACK TO FIRESTONE TO CHECK BRAKES. THEN A COUPLE OF WEEKS AFTER THAT I STARTED HEARING A DIFFERENT NOISE. IT WAS METALLIC IN NATURE SO I BROUGHT IT BACK TO FIRESTONE BUT THEY COULD NOT LOCATE SOUND. I LEFT THINKING IT WAS TRAILER HITCH BUT STILL HEARD NOISE. ON MAY 13 2010 ON MY WAY HOME FROM WORK AT JFK AIRPORT ON THE BELT PARKWAY, WITH NO TRAFFIC AROUND ME I WENT TO PRESS ON BRAKE, AFTER I HEARD A LOUDER BANGING NOISE FROM THE BACK OF TRUCK ONLY TO FIND I HAD NO BRAKES. LUCKILY I WAS ABLE TO EXIT, BY PUMPING BRAKES, SAFELY TO A GAS STATION. TURNS OUT THE REAR PASSENGER BRAKE CALIPER FELL OFF ROTOR. FIRESTONE PAID FOR A TOW TO THEIR SHOP AND LABOR, SO THEY SAY, BUT CHARGED ME $168 FOR A REBUILT CALIPER. I FOUND A REBUILT CALIPER FOR $52 AT "ONE STOP AUTO" AND BRAND NEW FROM DODGE FOR $72. FIRESTONE CLAIMS THERE ARE 5 OTHER CASES FROM OTHER FIRESTONE SHOPS AND THEY WERE REPORTING IT TO DODGE. THEY CLAIM ITS A FACTORY DEFECT THAT DODGE SHOULD FIX SAYING THE BOLTS LOOSENED ON THEIR OWN AFTER BEING REMOVED BACK IN SEPT. 2009. I AM NOT SURE WHO IS AT FAULT. CAN YOU HELP? *TR