NHTSA Complaint #10332179 — 2008 LEXUS IS 350

I AM DRIVING A CAR WHICH HAS ACCELERATED UNINTENTIONALLY THREE TIMES. I WANT LEXUS TO BE RESPONSIBLE AND FIND OUT WHY MY CAR ACCELERATES RANDOMLY AND I WANT THEM TO FIX MY CAR. I ALSO WANT LEXUS TO ADMIT TO THIS SAFETY FLAW. I WISH THAT LEXUS WOULD BE PUNISHED FOR THIS SERIOUS BREACH IN CONCERN FOR PUBLIC SAFETY ALTHOUGH THAT IS NOT MY IMMEDIATE CONCERN. IN JULY OF 2009 THE CAR ACCELERATED WHEN THE BRAKES WERE APPLIED. THE CAR COULD NOT BE STOPPED BY APPLYING THE BRAKES ALONE AND ONLY STOPPED WHEN IT WAS PUT IN NEUTRAL AND HIT THE CAR IN FRONT OF US. LEXUS ATTRIBUTED THIS TO THE DRIVER'S 'BIG FOOT'. IN DECEMBER OF 2009 WHILE LEAVING A PARKING LOT, THE CAR LEAPT ACROSS A SIDEWALK WHILE THE BRAKE WAS DEPRESSED, AND DID NOT STOP UNTIL IT WAS PUT IN NEUTRAL. LEXUS ATTRIBUTED THIS INCIDENT TO A MOVING FLOOR MAT. IN APRIL OF 2010, ONE WEEK AFTER LEXUS INSTALLED A 'BRAKE OVERRIDE OF ACCELERATOR', THE CAR ENGINE ACCELERATED INTO RED RPMS. THE OVERRIDE TOOK PLACE BUT CAR STRAINED AGAINST THE BRAKE AND ONLY STOPPED WHEN IT WAS PUT IN NEUTRAL. LEXUS SAID THE CAR DOESN'T 'REGISTER' THIS OCCURRENCE SO TO LEXUS, APPARENTLY NOTHING HAPPENED. WHEN THE CAR ACCELERATED IN APRIL AFTER LEXUS HAD INSTALLED THE COMPUTER PROGRAM TO CREATE A BRAKE OVERRIDE OF THE ACCELERATOR, A 'FIELD TECHNICIAN CHECKED OUT THE CAR THOROUGHLY '. I ASSUMED THAT THE COMPUTER FIX WOULD ALSO RECORD BRAKE/ACCELERATOR ACTION, BUT THAT WAS OBVIOUSLY NOT BUILT INTO THE MODIFICATION. THE FIELD TECHNICIAN SAID THAT ALL SYSTEMS IN THE CAR WERE FUNCTIONING AND THAT HE DROVE IT FOR 16 MILES AND THERE WERE NO PROBLEMS. THIS ACCELERATION HAS HAPPENED THREE TIMES IN TWO YEARS AND THE CAR HAS 25,000 MILES ON IT. IT IS INCONCEIVABLE TO ME THAT GIVEN THE SERIOUSNESS OF THE PROBLEM, A 16 MILE TEST DRIVE COULD BE CONSIDERED ADEQUATE. *TR