NHTSA Complaint #10331933 — 1996 FORD EXPLORER

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	10331933
Vehicle	1996 FORD EXPLORER
Component	VEHICLE SPEED CONTROL
Date of Incident	April 7, 2010
Date Filed	May 24, 2010
Mileage	12,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

TL*THE CONTACT OWNS A 1996 FORD EXPLORER. THE CONTACT RECEIVED REPAIRS FOR RECALL 09V399000 (VEHICLE SPEED CONTROL) IN APRIL 2010. HOWEVER, THE CRUISE CONTROL BUTTONS HAD MELTED. THE CONTACT CALLED THE DEALER WHO STATED THAT THE FAILURE WAS SEPARATE FROM THE RECALL PROBLEM. THE CONTACT STATED THAT THERE WAS NO PROBLEM WITH THE CRUISE CONTROL PRIOR TO THE REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 12,700. THE CURRENT MILEAGE WAS 127,155.

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