NHTSA Complaint #10331469 — 2003 TOYOTA SEQUOIA

SUSPENSION:FRONT issue reported to NHTSA

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Complaint Details

ODI Number 10331469
Vehicle 2003 TOYOTA SEQUOIA
Component SUSPENSION:FRONT
Date of Incident
Date Filed
Mileage 134,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

I PURCHASED A NEW 2003 TOYOTA SEQUOIA FROM COLORADO SPRINGS TOYOTA. IN NOVEMBER 2008 I NOTICED A SEVERE VIBRATION AT HIGHWAY SPEED. THE TOYOTA SERVICE DEPARTMENT FOUND AND REPLACED A LEFT FRONT SWAY BAR STABILIZER LINK WHICH HAD BROKEN. I WAS TOLD IT WAS NOT A SAFETY ITEM AND WOULD NOT BE COVERED BY TOYOTA. ON APRIL 10TH, 2010 I WAS ON A CROSS COUNTRY TRIP WHEN THE TOYOTA DEVELOPED A VERY STRONG VIBRATION AT HIGHWAY SPEEDS THAT COULD ALLOW THE VEHICLE TO NOT RESPOND SAFELY TO A NEED FOR QUICK MANEUVERING. I HAD THE VEHICLE INSPECTED BY TOYOTA UPON MY RETURN HOME AND THE RIGHT SIDE SWAY BAR LINK WAS FOUND TO HAVE FAILED. THE SERVICE DEPARTMENT WAS VERY AWARE OF THIS DEFECT AND TREATED IT LIKE A COMMON OCCURRENCE. THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED BY TOYOTA BEFORE SOME ONE ELSE IS KILLED. *TR

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