NHTSA Complaint #10331390 — 2009 TOYOTA COROLLA

A YEAR AGO UNDER RAINY WEATHER,DRIVING MY TOYOTA COROLLA S/09 WHEN APPROACHING THE HIGHWAY EXIT I LOST CONTROL OF THE CAR BEFORE TURNING OUT TO THE MAIN WAY. I CRASHED WITH THE HIGHWAY BAR AND THE LEFT SIDE OF THE CAR GOT DAMAGE, NO AIRBAGS CAME OUT, HOWEVER I DRIVE IT LIKE THAT TO THE DEALER WHERE THEY ASSIST FOR THE WHOLE REPARATION AND DEAL WITH THE INSURANCE. MY DEDUCTIBLE WAS $1000 AMONG THE REPARATION. WEEKS LATER THEY CALLED ME TO PICK UP THE CAR, NOTICING THE LIGHTS FROM THE BOARD DIDN'T TURN ON. GETTING BACK TO GARAGE.THEN 6 MONTHS LATER THE HARNESS WAS REPORTED AS NON PROPERLY REPAIR WHEN AN ENGINE LIGHT TURNS ON AND I GOT BACK TO THE DEALER. THEY DID REPARATION BACK WITH THE INSURANCE AS PART OF THE ACCIDENT REPARATION. THEY WERE ALL SENDING EACH OTHER AND NO ONE GAVE ANY ANSWER ABOUT WAS GOING ON WITH THE CAR. LATER, I DECIDE TO SELL THE CAR BY OWNER OR TRADE FOR ANOTHER, NOTICING THAT ALL THE MECHANICS I'D VISITED INCLUDING OTHER DEALERS ARE TELLING ME THAT THE CARE IS UNSAFE TO DRIVE DUE TO A FRAME DAMAGE THAT WAS NEVER REPORTED TO ME AFTER THE ENTIRE REPARATION, AND IS NOT IN THE PAPERS. I DID ALL THE RECALLS SUGGESTED BY TOYOTA THIS YEAR, BUT I'M STILL DRIVING A CAR THAT SHOULD BE REPORTED AS A TOTAL LOST DUE TO THE DAMAGE SUFFERED AT THE ACCIDENT. ADJUSTER SAID THERE WAS NOTHING WRONG AT REPARATION AND THAT PEOPLE FROM THE DEALER COULDN'T SAY THE CAR WASN'T PROPERLY REPAIRED. I'M STILL PAYING FOR THE CAR, THE INCREMENT OF THE INSURANCE, AND NOBODY AT TOYOTA CARES ABOUT THE FRAME DAMAGE ISSUE. AT THE LAST REPARATION DUE TO THE HARNESS, THEY DIDN'T GAVE ANY WORK PAPER SAYING THEY GET RID OF PRINTER PAPER. THINGS SHOULDN'T BE LIKE THIS WHEN SAFETY IS FIRST THING WHEN DRIVING A CAR. *TR