NHTSA Complaint #10331387 — 2005 CHEVROLET EQUINOX

MY 2005 CHEVROLET EQUINOX STALLED AND WOULD NOT RESTART IN TRAFFIC FOR APPROXIMATELY THE 5TH TIME IN THE PAST THREE YEARS. THE FIRST FOUR TIMES WERE FINALLY DIAGNOSED BY GM AS A FAULTY COMPUTER THAT WAS GETTING WET DUE TO A BAD SEAL FROM THE SUNROOF. BECAUSE OF THESE PROBLEMS, I LEASED ANOTHER CAR FOR MY WIFE WHILE I WAS DEPLOYED TO IRAQ SO I WOULD NOT HAVE TO WORRY ABOUT HER SAFETY. THE CAR HAS BEEN RUNNING FINE FOR THE PAST YEAR THAT I HAVE BEEN HOME. I HAVE ROUTINELY CHANGED MY OIL AND INSPECTED FLUIDS AND AIR PRESSURES ETC. ON VEHICLES. THE LATEST OCCURRENCE HAPPENED ON MY WAY HOME FROM WORK. IT STALLED WAS DUE TO WHAT THE DEALER IS CALLING INTERNAL DAMAGE. SPEAKING TO A CLAIMS AGENT FOR GM I WAS INITIALLY TOLD TO HAVE DEALER CALL FOR AN AUTHORIZATION. THEY REFUSED TO HONOR MY EXTENDED GM WARRANTY AND ARE DEMANDING $1700 JUST TO TEAR IT DOWN TO SEE WHAT THE FAULT OR PROBLEM IS. I HAVE CONTACTED GM EXT WARRANTY AND THEY HAVE FINALLY AGREED TO SEND A INSPECTOR. NOW THEY ARE DEMANDING PROOF OF OIL CHANGES. I CONTACTED MY OIL CHANGE SERVICE CENTER AND THEY JUST SOLD TO A NEW OWNER AND CANNOT ACCESS OLD DATABASE PAST 1 APR 2010...THIS VEHICLE HAS BROKE DOWN (STALLED WITH NO POWER) ON MULTIPLE OCCASIONS IN VERY DANGEROUS AREAS WITH LIMITED ROOM TO PULL OVER DUE TO MOUNTAINOUS TERRAIN AND NUMEROUS BIG RIGS TRAVELING THE ROUTE. NO ACCIDENTS OR INJURIES HAVE OCCURRED YET, BUT THIS VEHICLE IS AN ACCIDENT WAITING TO HAPPEN. AFTER THIS LATEST INCIDENT, I HAVE RESEARCHED ONLINE AND HAVE FOUND NUMEROUS EXAMPLES OF OTHER PEOPLE HAVING SIMILAR INCIDENTS WITH THIS PARTICULAR VEHICLE/MOTOR. I AM GENUINELY CONCERNED FOR MY FAMILY'S SAFETY, AND FURTHERMORE, DEEPLY DISTURBED THAT I HAVE BEEN PAYING FOR A GM EXTENDED WARRANTY THAT THEY DO NOT WISH TO CHOOSE TO HONOR. WHAT KIND OF PRESSURE OR RECOURSE CAN YOUR OFFICE APPLY TO GM BEFORE THEY ACCEPT RESPONSIBILITY FOR A PRODUCT THAT IS DEFECTIVE AND A SAFETY HAZARD. I ACTUALLY LIKE THIS CAR, BUT IT HAS TURNED INTO NOTHING BUT A LEMON. *TR