NHTSA Complaint #10330788 — 2006 FORD EXPLORER

I BOUGHT A 2006 EXPLORER AND HAVE HAD NUMEROUS ISSUES.THE FIRST MAJOR ISSUE WAS WHEN MY CAR WOULD OCCASIONALLY STALL OR DIE OUT. I BROUGHT THE CAR IN AND WAS TOLD THEY COULDN'T FIND ANYTHING WRONG. I BROUGHT IT BACK AGAIN BECAUSE IT STALLED ON THE HWY WHILE I WAS DOING 65 MPH AND THE CAR DIED. I WAS UNABLE TO PULL OFF TO THE SIDE BECAUSE THE CAR WOULD NOT STEER. I GOT THE CAR TO THE DEALER AND WAS TOLD IT WAS MY RADIATOR. THEY FIXED THIS BUT I EXPLAINED A MONTH LATER THAT THE CAR WAS STILL STALLING ALONG WITH ACCELERATING ON ITS OWN AND THE VOLUME ON THE RADIO WOULD GO UP ALSO ON ITS OWN. THEY WERE UNABLE TO FIND A RESOLUTION. I TRIED TO TRADE THE CAR IN AND WAS TOLD NO. I CRIED AND EXPLAINED MY SAFETY CONCERNS FOR MY CHILDREN BUT THEY DO NOT CARE. FINALLY THE CAR WAS NOT ANY BETTER BUT STARTED TO STALL MORE OFTEN AND EVEN BEGAN TO LURCH FORWARD ALMOST CAUSING ME NUMEROUS ACCIDENTS. THE LAST TIME IT STALLED WAS ON THE RAILROAD TRACKS WHICH WAS SO DEVASTATING TO ME AND MY CHILDREN. I BROUGHT THE CAR IN AND WAS TOLD AFTER AN 1 HOUR AND A HALF THEY COULDN'T FIND ANYTHING WRONG. I REFUSED TO LEAVE AND SUGGESTED THEY KEEP LOOKING BECAUSE THE CAR IS NOT SAFE. THE CAME BACK AFTER ANOTHER HOUR AND TOLD ME THAT THEY CALLED FORD AND THEY SUGGESTED A PART TO REPLACE BUT COULDN'T GUARANTEE IT BECAUSE THEY ARE NOT SURE THAT WOULD WORK. I SAID NOT TO KEEP LOOKING. AFTER 3 HOURS AT THE DEALER THEY HAD TO BRING ME HOME AND DRIVE MY CAR AROUND WITH A COMPUTER ATTACHED. THEY CALLED AND SAID AFTER DRIVING THE CAR FOR 57 MILES IT DIED ON THEM AND THEY COULD BARELY GET IT BACK TO THE DEALER. THEY SAID IT WAS THE THROTTLE BODY AND IT WOULD COST EST 448 AND CHARGED ME 100 DOLLARS FOR THEM LOOKING AT IT. WHY SHOULD I PAY FOR SOMETHING THAT COULD HAVE BEEN FIXED UNDER WARRANTY IF THEY WOULD HAVE LISTENED TO MY CONCERNS? FORD IS NOW PUTTING MY CHILDREN AT RISK OF POSSIBLY GETTING INJURED IN AN ACCIDENT. I CAN NO LONGER DRIVE THE CAR BECAUSE IT NOW STALLS EVERY TWO MINUTES EVER SINCE THE DEALER. *TR