NHTSA Complaint #10330575 — 2001 NISSAN PATHFINDER SUSPENSION:FRONT

Complaint Details

ODI Number	10330575
Vehicle	2001 NISSAN PATHFINDER
Component	SUSPENSION:FRONT
Date of Incident	April 19, 2010
Date Filed	May 15, 2010
Mileage	82,681 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I NOTICED A LITTLE PULL IN THE STEERING WHEEL WHEN TAKING A TURN, SO I STOPPED IN TO THE NISSAN DEALERSHIP AN WAS ADVISED THAT THE SHOCK TOWER HAS FAILED. THIS IS A PROBLEM THAT NISSAN HAS KNOW ABOUT AN HAS DONE NOTHING ABOUT IT. I DID CONTACT NISSAN AND THEY SAID THEY WOULD PAY $1100. TOWARDS THE REPAIR, WHICH WAS $2100.00, I TAILED THEM THIS IS A SAFETY DEFECT AND SHOULD HAVE BEEN RECALLED. LUCKY FOR ME AN OTHER PEOPLE I WASN'T DRIVING ON A HIGHWAY AN HAD THIS FAIL COMPLETELY. THE WHEEL WOULD HAVE FALLEN OFF AN HAVE LOST CONTROL OF THE VEHICLE. THEY KNOW THERE IS A PROBLEM AND HAVE DECIDED NOT TO TAKE ACTION. I HAVE ARGUED WITH NISSAN, THEY DO KNOW THERE IS A PROBLEM, OTHERWISE WHY WOULD THEY BE WILLING TO PAY WITHOUT LOTS OF QUESTIONS. I HAVE HAD THIS VEHICLE SINCE 2001 AND HAVE DONE ALL THE OIL CHANGES, BRAKES, TIRES, IT IS IN GREAT SHAPE, AN THIS FAILED BECAUSE OF A PROBLEM IN WORKMANSHIP. YOU CAN FIND MANY PEOPLE THAT OWN THIS VEHICLE AND HAVE HAD THIS PROBLEM, THEY NEED TO DO SOMETHING BEFORE SOMEONE REALLY GETS HURT OR KILLED WITH A SHOCK TOWER FAILURE. *TR

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