NHTSA Complaint #10330523 — 2005 DODGE DAKOTA POWER TRAIN

Complaint Details

ODI Number	10330523
Vehicle	2005 DODGE DAKOTA
Component	POWER TRAIN
Date of Incident	May 5, 2010
Date Filed	May 15, 2010
Mileage	1,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

PROBLEM IS WITH THE REAR AXLE ON THE 2005 DODGE DAKOTA. I HAVE HAD THE DEALERSHIP REBUILD THE AXLE AT 15,000 AND 50,000 MILES. IT'S BEING REBUILT FOR A 3RD TIME BY A INDEPENDENT AUTO SHOP. I TRIED TO TAKE IT TO A DODGE DEALERSHIP IN SANTA MARIA CA TO SEE IF THEY WOULD REPAIR IT SINCE IT WAS A ONGOING ISSUE BUT INFORMED ME THAT IT'S NOT AND WOULD COST $2200. OF COURSE THE INDEPENDENT SHOP IS DOING IT FOR ROUGHLY HALF THAT. I WENT TO DODGE.COM AND FILLED OUT A COMPLAINT WITH THEM. I FAXED THE REPAIR DOCUMENTATION WITH THEM AND LEFT MESSAGES BUT MY REP (DAVID) NEVER CALLS BACK. I DID RECEIVE A EMAIL FROM DODGE FOR A CUSTOMER SURVEY BUT IT'S FUNNY HOW THEIR LINKS DON'T WORK AND THEIR WEBSITE SECURITY CERTIFICATES ARE OUT OF DATE. I GUESS IF THEY CAN'T MAINTAIN A WEBSITE IT'S PROBABLY ASKING TOO MUCH TO FIX A TRUCK. *TR

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