NHTSA Complaint #10330487 — 2002 CHEVROLET VENTURE

ENGINE AND ENGINE COOLING:COOLING SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10330487
Vehicle	2002 CHEVROLET VENTURE
Component	ENGINE AND ENGINE COOLING:COOLING SYSTEM
Date of Incident	May 14, 2010
Date Filed	May 14, 2010
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

I AM STILL PAYING FOR A 2002 CHEVY VENTURE VAN THAT I BOUGHT 2 1/2 YRS AGO. IT HAS 72000 MILES ON IT. I AM HAVING MAJOR COOLING ISSUES ANYWHERE FROM OVER HEATING TO SMELLING THE ANTI FREEZE, IF IT IDLES FOR 10MIN IT WILL GET UP TO ABOUT 220 DEG AND THE FANS WONT KICK ON TILL 285 DEG. WE HAVE HAD IN THE SHOP 4 TIMES NOW FOR REPAIRS. THE WATER PUMP WAS REPLACED, THE INTAKE MANIFOLD GASKET WAS REPLACED, THIS TIME THEY JUST REPLACED MY RADIATOR CAP AND FLUSHED MY SYSTEM. 4 DAYS LATER ITS DOING IT AGAIN OVERHEATING TO 3/4 MARK, SMELLING VERY DISTINCTLY LIKE ANTI- FREEZE YET THERE ARE NO LEAKS. ? THEY ARE NOW LOOKING INTO AN ENGINE SENSOR AND SAID IT NORMALLY RUNS 184 DEG AND SHOULD BE AT LEAST 195 DEG SO IT RUNS LOW ON A NORMAL BASIS. ( NORMAL TO ME SINCE I BOUGHT IT) I PAID FOR AN EXTENDED WARRANTY THROUGH GM AND NO ONE CAN SEEM TO FIND WHAT THE PROBLEM IS.? HOW MANY DEDUCTIBLES DO I HAVE TO PAY BEFORE THEY ACTUALLY FIND THE SOLUTION TO THE PROBLEM I TOLD THEM ABOUT FROM THE BEGINNING? I HAVE THREE CHILDREN I DRIVE AROUND IN THIS VAN AND I SHOULDN'T HAVE TO WORRY ABOUT IT OVERHEATING SOMEWHERE. *TR

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