NHTSA Complaint #10330270 — 2008 VOLKSWAGEN BEETLE

I WAS DRIVING ON A PAVED ROAD ON MY WAY TO WORK. MY CAR WAS MAKING AN AWFUL GRINDING NOISE, SO I WAS TAKING IT EASY AND MADE A NOTE TO TAKE IT TO THE DEALER VERY SOON. I HEARD A JINGLING NOISE, LIKE SOMETHING METAL FALLING. IT REPEATED A SECOND TIME. 100 YARDS DOWN THE ROAD, MY CAR STARTED MAKING A HARD CLUNKING NOISE. IT FELT LIKE A FLAT TIRE. I PULLED OFF AND INSPECTED THE TIRES, WHICH WERE FINE. I LOOKED UNDERNEATH TO SEE IF THERE WAS ANYTHING SUSPICIOUS. MY ENGINE LOOKED A LITTLE LOW, BUT I DIDN'T KNOW HOW LOW WAS NORMAL. THE TOW TRUCK ARRIVED AND SAID MY ENGINE FELL OUT. THE BOLTS SUPPORTING THE ENGINE HAD SHEARED OFF. THE VEHICLE IS ONLY TWO YEARS OLD WITH UNDER 30K MILES ON IT. I'VE OWNED IT FOR A YEAR. I HAVE NEVER HIT ANYTHING, GONE OFF ROAD, OR BOTTOMED OUT IN THE VEHICLE. NOTHING AT ALL THAT WOULD HAVE CAUSED THIS TO HAPPEN. THE DEALERSHIP IS INSISTING THAT I HAD A COLLISION AND REFUSING TO PAY FOR REPAIRS. *TR