NHTSA Complaint #10330269 — 2005 DODGE DAKOTA

TL* THE CONTACT OWNS A 2005 DODGE DAKOTA. THE CONTACT STATED THAT THE VEHICLE MADE A CLUNKING NOISE AT SLOW SPEEDS BECAUSE THE LOWER BALL JOINTS WERE DEFECTIVE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. HE TOOK THE VEHICLE BACK TO THE DEALERSHIP WHERE HE WAS INFORMED THAT THE BALL JOINTS AND SWAY BARS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER AGREED TO GIVE HIM A DISCOUNT ON THE LABOR EXPENSES. THE CONTACT HAD FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE CURRENT MILEAGE WAS APPROXIMATELY 62,000. THE VIN WAS UNAVAILABLE.