NHTSA Complaint #10330105 — 2007 SATURN ION

TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING AT APPROXIMATE SPEEDS OF 10 MPH, THE POWER STEERING FAILED FOLLOWED BY THE ILLUMINATION OF THE POWER STEERING WARNING LIGHT. THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL BUT WAS ABLE TO DRIVE THE VEHICLE TO HER RESIDENCE WITHOUT INCIDENT. THE DEALER ADVISED THE POWER STEERING MOTOR HAD FAILED AND WOULD NEED TO BE REPLACED HOWEVER, THE PART NEEDED TO MAKE THE REPAIR WAS ON BACKORDER. THE MANUFACTURER CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 49,333 AND THE CURRENT MILEAGE WAS 49,346. UPDATED 7/16/10 *CN THE CONSUMER STATED THE EXACT PART WAS RECALLED FOR ANOTHER MODEL. THE DEALER INFORMED THE CONSUMER THEY WERE NOT SURE WHEN THE PART WOULD BE AVAILABLE. UPDATED 07/22/10.*JB