NHTSA Complaint #10329765 — 2004 DODGE STRATUS COUPE

TL* THE CONTACT OWNS A 2004 DODGE STRATUS COUPE. WHILE MAKING A RIGHT TURN, THE VEHICLE ACCELERATED, AND SHE HEARD A LOUD NOISE. SHE CONTACTED A LOCAL TOWING COMPANY WHO CONFIRMED THAT THE FRONT LOWER CONTROL ARM AND BALL JOINT WERE FRACTURED. THE MANUFACTURER ADVISED THE CONTACT TO HAVE THE VEHICLE TOWED TO THE DEALER AND OFFERED TO ASSUME LIABILITY FOR A SMALL PERCENTAGE OF THE REPAIRS. THE CONTACT WAS NOT SATISFIED WITH THE OFFER AND WOULD LIKE THE MANUFACTURER TO COVER THE ENTIRE REPAIR COST. THE FAILURE AND THE CURRENT MILEAGES WERE 56,000.