NHTSA Complaint #10329541 — 2003 CHEVROLET SILVERADO 1500 HD

THE INSTRUMENT PANEL CLUSTER SUDDENLY WENT ON OUR 2003 CHEVY SILVERADO. GMC SUPPOSEDLY OFFERED A VOLUNTARY WARRANTY EXTENSION, BUT TOLD CUSTOMERS NOT TO TAKE TRUCK TO DEALERS UNLESS THE ISSUE WAS PRESENT. WE HAVE 86,800 MILES ON THE TRUCK. THE ODOMETER AND BATTERY GAUGE ARE BROKEN. IT NOW SAYS WE ARE GOING 20MPH WHEN WE ARE PARKED! GMC MADE US PAY $45 FOR DIAGNOSTIC AND REPAIR WILL COST $415. GMC DENIES COVERAGE FOR THIS ISSUE, BASED ON THEIR POLICY REGARDING MILES. WE DO NOT THINK TRUCK WILL PASS INSPECTION UNLESS WE GET REPAIRS DONE , AND WE ALSO THINK NOT KNOWING SPEED YOU ARE DRIVING OR THE STATUS OF YOUR BATTERY COULD POSE POTENTIAL SAFETY RISKS. WE ALSO WANT TO ADVISE OTHERS TO GET IT DONE BEFORE PROBLEM OCCURS. *TR