NHTSA Complaint #10329516 — 2004 FORD EXPLORER

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10329516
Vehicle 2004 FORD EXPLORER
Component STEERING
Date of Incident
Date Filed
Mileage 95,547 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

GEAR SHIFTER FELL INTO MY HAND WHILE TRYING TO PUT MY 2004 FORD EDDIE BAUER EXPLORER FROM PARK INTO REVERSE. THE VEHICLE IS PARKED BUT NOT IN PARK. IT IS ONLY BEING HELD STILL BY PARKING BRAKE AS IT IS STUCK IN BETWEEN PARK AND REVERSE. THE KEY CAN NOT BE REMOVED BECAUSE THE CAR IS NOT IN PARK. THERE WERE ZERO EVENTS LEADING UP TO THIS FAILURE. FORTUNATELY, I WAS PARKED IN MY DRIVE WAY BUT I CAN ONLY IMAGINE THE CONSEQUENCES HAD I BEEN PARKED ON A HILL OR HAD THE SHIFTER BROKE WHILE IN GEAR WHERE IT WOULD HAVE REMAINED. I HAVE NOT REPAIRED THE PROBLEM AS OF YET IT JUST HAPPENED TODAY, BUT AFTER DOING RESEARCH IT APPEARS AS IF ENTIRE STEERING COLUMN NEEDS TO BE REPLACED AND I AM TO SPEND ANY WHERE FROM $1000 TO $2000 TO REPLACE A DEFECTIVE PART WITH A BRAND NEW DEFECTIVE PART TO HAVE IT HAPPEN AGAIN AT ANY TIME. I WAS ABLE TO LOCATE OVER 100 COMPLAINTS ON THE EXACT SAME ISSUE DATING BACK TO 2/2007. I AM CURIOUS AS TO WHY THERE HAS BEEN NO RECALL FOR THIS SITUATION. *TR

Related Complaints for the 2004 FORD EXPLORER

Other STEERING Complaints

#11440207 On two incidents this week when steering wheel is cut to maximum left or right in tight parking lot and narrow road w...
#11221524 MY STEERING COLUMN BROKE RIGHT OFF! TRYING TO PUT IT IN DRIVE @99,735 MI. HAD TO TOW IT TO SHOP, AND REPLACE THE STE...
#11099163 IN 2004 FORD EXPLORER WITH V8, THE CRUISE CONTROL TURNS OFF ENGINE WHEN TRAVELING 35~45 MPH AND GOING DOWN A HILL OR ...
#11048123 ALL FOUR SEALS WHERE LEAKING INCLUDING PINION SEALS. CLUNKING NOISE 40 TO 50MPH WHEN YOU LET GO OF THE GAS ,HOLDS BAC...
#11000945 THE CAR WAS RUNNING FINE AND NO WARNING LIGHT OF ANY KIND CAME ON. WE WENT TO GO START IT TODAY AND IT START UP FINE....

Recent Complaints for the 2004 FORD EXPLORER

#11591062 SERVICE BRAKES on [XXX] brought to local shop on power steering leak. Week before, Paid $50 for inspection. on [XXX] appointment was...
#11570989 FUEL/PROPULSION SYSTEM I need a new gas tank for my vehicle and Ford stopped making the gas tank for my vehicle. That is a very big safety i...
#11533148 FUEL/PROPULSION SYSTEM Smoke for a good 5 mins under the hood oil leeking
#11518469 ENGINE Back windows fell off track and windows fell down, cannot roll them up. AC and Heater broke and won't work at all. Fu...
#11518469 FUEL/PROPULSION SYSTEM Back windows fell off track and windows fell down, cannot roll them up. AC and Heater broke and won't work at all. Fu...
Check any vehicle history by VIN - Free vehicle history report