NHTSA Complaint #10329144 — 2003 NISSAN MURANO

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) SAFETY ISSUE WITH 2003 NISSAN MURANO SUN VISOR: MY WIFE'S 2003 MURANO HAS AN ISSUE WITH THE SUN VISOR THAT CREATES A SERIOUS SAFETY ISSUE WHILE DRIVING; THE VISOR POPS DOWN RANDOMLY, BOTH WITH BUMPS IN THE ROAD, AND ON ITS OWN. IT GOES WITHOUT SAYING; THIS IS A VERY SERIOUS ISSUE THAT NISSAN SHOULD ADDRESS IMMEDIATELY. IN THE INTERIM, WHAT I HAVE DONE TO MITIGATE THE RISK IS REMOVED THE VISOR UNTIL 1. I CAN SOURCE A REPLACEMENT SOMEPLACE OTHER THAN THE DEALER, OR 2. FIGURE OUT IF THERE ARE DEALER REPLACEMENT OPTIONS - AT DEALERS COST. I TALKED TO NISSAN AND CONFIRMED THERE ARE NO KNOWN RECALL CAMPAIGNS FOR THIS ITEM. IN READING NISSAN FORUM INPUT, THERE ARE ISSUES WITH MORE THAN JUST MY YEAR, THERE ARE ALSO ISSUES WITH 2004, AND 2005'S AS WELL. THAT SAID I WOULD LIKE TO FILE THIS COMPLAINT BECAUSE NISSAN HAS NOT ADDRESSED THIS AS A SAFETY CONCERN, AND WILL NOT REPLACE AS A WARRANTY ITEM EITHER. ALL NISSAN OWNERS NEED THE HELP OF THIS AGENCY TO DRIVE THE POINT HOME; NISSAN SHOULD LAUNCH A RECALL TO HAVE THEM REPLACED SAVING OWNERS $250-$300 OR MORE FOR INFERIOR PARTS, PARTS THAT FOR SOME OWNERS HAVE FAILED MORE THAN ONCE. REFERENCE: HTTP://WWW.NISSANFORUMS.COM/TRUCK-SUV/113557-MURANO-SUN-VISOR-FAILURE.HTML [XXX] *TR