NHTSA Complaint #10328969 — 2005 BUICK RENDEZVOUS

TL*THE CONTACT OWNS A 2005 BUICK RENDEZVOUS. FOR THE LAST TWO MONTHS SHE NOTICED THAT THE BRAKES SEEMED TO BE LOCKING WHEN THEY WERE APPLIED WHICH MADE IT DIFFICULT TO STOP THE VEHICLE. WHEN THE DEALER DIAGNOSED THE FAILURE THERE WERE NO FAILURE CODES. ON APRIL 12, 2010, THE FAILURE RECURRED; HOWEVER, ON APRIL 19, 2010 THE DEALER STATED THAT THE VEHICLE WAS SAFE TO DRIVE AND NO FAILURE CODES WERE DETECTED. WHILE THE CONTACT WAS DRIVING THE SERVICE TRACTION, ABS AND BRAKE LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURRED. THE DEALER DROVE THE VEHICLE AND STATED THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURE BECAME PROGRESSIVELY WORSE AND IT BECAME MORE DIFFICULT TO STOP THE VEHICLE WHEN THE BRAKES WERE APPLIED. THE SERVICE MANAGER DROVE THE VEHICLE ON APRIL 21, 2010 AND WAS ABLE TO DUPLICATE THE FAILURE; HOWEVER, THEY WERE UNABLE TO DETERMINE WHAT CAUSED THE FAILURE TO OCCUR. THE FAILURE OCCURRED AT LEAST THREE TIMES IN TEN DAYS. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 85,851 AND THE FAILURE MILEAGE WAS 86,000.