NHTSA Complaint #10328918 — 2010 FORD FOCUS

OUR 2010 AUTOMATIC FORD FOCUS DEMONSTRATED PROBLEMS WITH SHIFTING GEARS AT ABOUT 7,000 MILES. ONCE THE CAR IS WARMED UP IT WILL NOT SMOOTHLY SHIFT. THIS OCCURS WHILE DRIVING BETWEEN 10-60 MPH, AND DEMONSTRATES MAJOR JERKING WHEN IT FINALLY DOES SHIFT, WITH REVVING/INCREASED RPMS. THIS PROBLEM OCCURS EVERYTIME THE CAR IS DRIVEN. THIS IS A MAJOR PROBLEM WHEN ENTERING A HIGHWAY OR A MAJOR ROAD WITH TRAFFIC, SINCE THE CAR ACCELERATION DOES NOT RESPOND. THE DEALERSHIP SAID THEY ARE AWARE OF THE PROBLEM AND IF CAUGHT IN TIME THE COMPUTER IS REPROGRAMMED. AT A CERTAIN POINT THE REPROGRAMMING NOT LONGER WORKS AND THE TRANSMISSION NEEDS MAJOR REPAIR. THE PROBLEM WAS NOT CORRECTED WITH COMPUTER REPROGRAMMING, AND IS NOW IN FOR MAJOR TRANSMISSION REPAIRS WITH 13,000 MILES ON IT. *TR