NHTSA Complaint #10328880 — 2004 VOLKSWAGEN BEETLE

MY 2004 VW CONV. BEETLE RECENTLY HAD TO BE SMOGGED FOR THE FIRST TIME,REQUESTED BY THE DMV. I HAVE SUBMITTED ALL DMV FEES BUT WAS UNABLE TO SEND A SMOG CERTIFICATE BECAUSE THE CAR WILL NOT PASS SMOG TEST DUE TO THE CHECK ENGINE LIGHT BEING ON. I HAVE HAD MY CAR SMOGGED TWO SEPARATE TIMES ONLY TO BE TOLD MY CATALYTIC CONVERTER NEEDED TO BE REPLACED, AND MY ENGINE LIGHT WAS ON. I WAS TOLD I CAN ONLY BUY A CATALYTIC CONVERTER FROM A VW DEALER ONLY FOR APPROXIMATELY $1000.00 VW AMERICA AGREED TO EXTEND MY EMISSIONS CONTROL SYSTEMS WARRANTY FOR A CATALYTIC CONVERTER REPLACEMENT TO 10 YEARS OR 120,000 MILES. I TOOK IT INTO A V W DEALER TO HAVE IT FIXED & REPLACED BUT WAS UNABLE TO BECAUSE THE MECHANIC REFUSED TO REPLACE THE CONVERTER BECAUSE HIS DIAGNOSIS SUPPOSEDLY FOUND TROUBLES WITH THE TRANSMISSION TO BE THE PROBLEM, AND HE STATES THAT ALL PRIOR DIAGNOSIS ARE INCORRECT AND THAT THE CATALYTIC CONVERTER IS TESTING NORMAL. THIS DIAGNOSIS COST ME A FEE OF 110.00 BECAUSE THEY FOUND THERE TO BE NO PROBLEM WITH THE CAT. CONV, AND THE FEE WAS CHARGED DUE TO THEM FINDING A SEPARATE PROBLEM. MEAN WHILE THE CHECK ENGINE LIGHT IS STILL COMING ON AND THE CAR IS RUNNING TERRIBLE, I AM TOLD I HAVE NO HOPE OF RECEIVING ANY EXTENDED WARRANTY HELP FROM VW , AND NOT TO MENTION THERE HAS ALREADY BEEN A RECALL ON MY TRANSMISSION BACK IN 2007 WHICH ALREADY REQUIRED MAJOR REPLACEMENTS AND REPAIRS ,NOW ONLY 3 YEARS LATTER AND HERE I AM ONCE AGAIN WITH MAJOR TRANSMISSION TROUBLE WITH NO WARRANTY. I FIND IT VERY HARD TO BELIEVE THIS YEAR OF CAR IS SUPPOSE TO GO THROUGH TWO TRANSMISSIONS IN ONLY SIX YEARS. I ALSO FIND IT HARD TO BELIEVE TWO PRIOR SMOG STATIONS AND THERE MACHINES COULD BE WRONG ABOUT THERE DIAGNOSIS AND FOUND THERE TO ONLY BE CATALYTIC CONVERTER PROBLEM AND MIL LIGHT ON. THE BOTTOM LINE IS I CANT GET MY TAGS FROM DMV BECAUSE THE CHECK ENGINE LIGHT IS ON DUE TO EMISSIONS(FUNCTIONAL) FAILING. AND MY CAR HARDLY RUNS. *TR