NHTSA Complaint #10328713 — 2006 FORD EXPEDITION

DRIVING TO WORK VIA FREEWAY, HAD JUST REACHED THE BOTTOM OF A FREEWAY OFF-RAMP, AT A STOPLIGHT. LIGHT TURNED GREEN, HAD JUST STARTED TO GO AND THE "FAIL SAFE ENGINE MODE" LIGHT ON MY 2006 FORD EXPEDITION CAME ON THE DASHBOARD, WITHIN 5 SECONDS THE CAR TURNED OFF ON ITS OWN, LIKE TAKING THE KEY OUT OF THE IGNITION. HAD IT TOWED TO A FORD DEALERSHIP, THEY RAN DIAGNOSTICS, SAID THE THROTTLE BODY ASSEMBLY NEEDED REPLACING. I LOOKED ON THE INTERNET, GOOGLING "FAIL SAFE ENGINE MODE" AND "FORD" AND FOUND THIS TO BE A COMMON PROBLEM. ASKED WHY IT'S NOT A RECALL ITEM OR HAS A TECHNICAL BULLETIN WITH SO MANY CASES OF IT, PLUS IT'S VERY DANGEROUS. MANY IN THEIR INTERNET POSTINGS SAID THE PROBLEM COMES BACK. DEALERSHIP SAID TO CONTACT FORD CORPORATE, OPENED A CUDL CASE FOR ME TO REQUEST REIMBURSEMENT. WROTE A LETTER TO FORD CORPORATE, INCLUDED INTERNET LINKS TO ALL THE POSTINGS OF OTHER PEOPLE HAVING THE SAME PROBLEM, ASKED FOR $480.35 REIMBURSEMENT, ALSO ASKED WHAT THEY ARE DOING ABOUT THIS DANGEROUS SITUATION WITH THE THROTTLE BODY ASSEMBLY. FORD CORPORATE SEND ME A LETTER BACK, SIMPLY SAID I'M PAST WARRANTY AND UNABLE TO PROVIDE REIMBURSEMENT. THEY DID NOT REPLY REGARDING MY QUESTION ABOUT WHAT'S BEING DONE ABOUT THIS DANGEROUS PROBLEM. *TR