NHTSA Complaint #10328694 — 2003 HYUNDAI ELANTRA

2003 HYUNDAI ELANTRA 4DSD VIN # [XXX] ....I HAVE HAD A RECALL FOR SEVERAL MONTHS, SINCE 1/1/10, HERE IN SELDEN, NY 11784 FOR THE "SUSPENSION: FRONT CONTROL ARMS". I HAD THE VEHICLE INSPECTED FOR THE RECALL ON 4/1/10. THE DEALERSHIP AT HUSTED HYUNDAI AT 1752 MIDDLE COUNTRY ROAD CENTEREACH 11720 PH# 631-580-0800 INFORMED ME IT QUALIFIED FOR REPLACEMENT OF SAID SUSPENSION FRAME, BUT THE "PART(S) ARE NOT AVAILABLE". THEY DID NOT OFFER ME A LOANER VEHICLE OR ANY SHORT TERM REPLACEMENT PLAN. BEING THAT IT IS MY ONLY VEHICLE, I CANNOT LEAVE THE VEHICLE THERE WHILE THEY "WAIT FOR THE PARTS", AND I HAD NO CHOICE BUT TO SIGN A DISCLAIMER OF "TAKING THE CAR AT MY OWN RISK" UNTIL THE PART(S) ARRIVE. I HAVE CALLED TODAY,5/3/10, AND THE PART(S) ARE NOT IN, AND THEY SAY THE DO NOT KNOW WHEN THEY WILL BE IN. I AM CONCERNED ABOUT MY, AND MY FAMILY'S, SAFETY IN DRIVING THIS VEHICLE WHILE IT IS DEEMED "UNSAFE" BY THE MANUFACTURER. I DO NOT KNOW WHAT TO DO ABOUT THIS ISSUE AS THEY HAVE GIVEN ME NO OPTIONS BUT TO WAIT FOR THE PART TO COME IN, WHILE JEOPARDIZING MY SAFETY WITH THE CURRENT RECALL DUE TO BACK ORDER OF PARTS. IS THERE ANY AUTHORITATIVE OR GOVERNING ORGANIZATION THAT CAN HELP ME(AND OTHER RECALL CUSTOMERS) PROMPTLY RECTIFY THIS PROBLEM WITH HYUNDAI'S OBLIGATION TO RECALLS? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR