NHTSA Complaint #10328606 — 2002 DODGE STRATUS ELECTRICAL SYSTEM

Complaint Details

ODI Number	10328606
Vehicle	2002 DODGE STRATUS
Component	ELECTRICAL SYSTEM
Date of Incident	April 30, 2010
Date Filed	May 3, 2010
Mileage	113,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

I HAVE A 2002 DODGE STRATUS SE AND WHEN I PUT THE KEY IN IT WILL NOT START. IT WILL NOT EVEN TURN OVER. ALL THE LIGHTS WORK, AND THE RADIO WORKS, THE LIGHTS DON'T DIM WHEN TRYING TO START IT, AND WHEN JUMP STARTED IT STILL DOES NOT WORK. THE SECURITY LIGHT IS STAYING ON WHILE KEY IS TURNED ON. A DIAGNOSTIC COMPUTER WAS HOOKED UP TO IT AND IT SAID THERE WAS NOTHING WRONG WITH IT. SUGGESTIONS SAY THE SECURITY SYSTEM HAS MY CAR LOCKED DOWN. HOW CAN YOU DISABLE THE SECURITY SYSTEM TO GET THE CAR STARTED. WE HAVE LOOKED AT FUSES AND WE HAVE DISCONNECTED AND RECONNECTED THE BATTERY CABLES. THIS IS RIDICULOUS AND I AM VERY DISAPPOINTED IN THIS CAR AND THE DEALERSHIP THAT SOLD IT TO ME. A WHILE AGO I HAD A DIFFERENT DODGE STRATUS AND NEVER HAD PROBLEMS WITH IT... IS IT JUST THE 2002 EDITION OR ???? IT IS VERY DISAPPOINTING AND AGGRAVATING. ALSO I JUST BOUGHT THIS CAR 2 MONTHS AGO.... *TR

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