NHTSA Complaint #10328504 — 2003 CHRYSLER PT CRUISER SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

Complaint Details

ODI Number	10328504
Vehicle	2003 CHRYSLER PT CRUISER
Component	SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Date of Incident	August 1, 2007
Date Filed	May 3, 2010
Mileage	30,620 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

2003 CHRYSLER PT CRUISER. CONSUMER STATES DEFECT INVOLVING THE LOWER CONTROL ARM BUSHINGS IN THE FRONT SUSPENSION *TGW IN AUGUST 2007 THE BUSHINGS HAD DETERIORATED AFTER ONLY 30,620 MILES. THE DEALER REPLACED THEM AT A COST OF $414.84 WHICH THE CONSUMER HAD TO PAY SINCE THE VEHICLE WAS BEYOND THE 36 MONTH WARRANTY. IN JUNE 2009, THE DEALER INFORMED THE CONSUMER THEY NEEDED TO BE REPLACED EVEN THOUGH IT HAD ONLY BEEN 12,292 MILES SINCE THEY WERE INITIALLY REPLACED. THE CONSUMER WENT TO AN INDEPENDENT MECHANIC AND HAD THEM REPLACED AGAIN. *JB

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