NHTSA Complaint #10328267 — 2007 HYUNDAI AZERA

I PURCHASED A 2007 HYUNDAI AZERA ON 06/20/2007. RECEIVED A FORM LETTER NOTICE OF RECALL FROM HYUNDAI MOTOR AMERICA ON 3/11/2010. ESSENTIALLY, THE NOTICE SAID THAT IF THE "AIR BAG" WARNING LIGHT IN THE INSTRUMENT CLUSTER WILL ILLUMINATE TO INDICATE A PROBLEM EXISTS IN THE RIGHT FRONT SEAT AIR BAG SYSTEM...THAT THE AIR BAG WILL NOT DEPLOY IN THE EVENT OF A CRASH. I IMMEDIATELY CALLED THE DEALER AND TOOK CAR IN TO FIX THE AIR BAG SITUATION. AFTER SIX HOURS OF WAITING, I WAS INFORMED THAT THE DEALER DID NOT HAVE THE PART(S) NEEDED FOR THE REPAIR. I WAS TOLD TO CALL BACK IN TWO WEEKS TO SCHEDULE ANOTHER FIX ATTEMPT. I CALLED ON APRIL 8. THE SERVICE DEPT. TOLD ME THAT THE PART WAS NOT IN YET AND TO "CALL IN TEN DAYS OR SO." ON APRIL 20TH AND WAS TOLD THE PART(S) WERE ON "NATIONAL BACK ORDER." AT THIS POINT I ASKED FOR ANOTHER AZERA TO DRIVE WHOSE AIR BAG SYSTEM WORKS UNTIL THEY WERE ABLE TO FIX THE RECALL PROBLEM. (I DIDN'T WANT TO DRIVE WITH MY WIFE IN THE FRONT PASSENGER SEAT AND RUN THE RISK OF HER BEING INJURED OR KILLED IF MY CAR WAS INVOLVED IN AN ACCIDENT.) THE DEALER'S RESPONSE TO MY REQUEST FOR A LOANER WAS DENIED. QUESTIONS: --IS THE DEALER (OR HYUNDAI MOTOR AMERICA) REQUIRED BY LAW TO PROVIDE FOR MY SAFETY WITH A LOANER CAR? --THE DESCRIPTION OF A "NATIONAL BACKORDER" SEEMS LIKE IT MAY TAKE SEVERAL MONTHS BEFORE MY 2007 AZERA CAN BE REPAIRED? IS THERE ANYTHING YOU CAN DO TO HOLD HYUNDAI'S FEET TO THE FIRE TO SPEED THIS UP? --ANY SUGGESTIONS FOR ME GOING FORWARD? THANK YOU FOR YOUR TIME AND INTEREST. *TR