NHTSA Complaint #10328255 — 1999 TOYOTA 4RUNNER

STRUCTURE:FRAME AND MEMBERS issue reported to NHTSA

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Complaint Details

ODI Number	10328255
Vehicle	1999 TOYOTA 4RUNNER
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	April 18, 2010
Date Filed	April 30, 2010
Mileage	117,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

OUR 1999 4RUNNER RECENTLY WENT TO THE DEALER FOR AN INSPECTION, WHERE WE LEARNED THAT THE FRAME ON THE TRUCK WOULD NOT PASS INSPECTION BECAUSE THERE ARE SOFTBALL SIZE HOLES IN IT. THE TRUCK IS NOT SAFE TO DRIVE AS A RESULT. THERE HAS BEEN A SIMILAR ISSUE ON THE TUNDRA FRAMES, WHICH WERE PART OF A BUY BACK PROGRAM FROM TOYOTA. WE WERE TOLD WE COULD HAVE A NEW FRAME PUT ON, BUT IT WOULD COST MORE THAN THE TRUCK IS WORTH AND THE TRUCK WOULDN'T BE THE SAME AGAIN. OUR TOYOTA DEALER HAS GIVEN US A PHONE NUMBER (AND WE HAVE A CLAIM NUMBER) FOR TOYOTA AND WE HAVE MADE OUR CASE WITH THEM, BUT NO ACTION HAS BEEN TAKEN AND THE DEALER HAS BASICALLY SAID THERE IS NOTHING FURTHER HE CAN DO. *TR

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