NHTSA Complaint #10327973 — 1984 CHEVROLET CAMARO

MY 17 YEAR OLD SON [XXX], HAS A 1984 CHEVROLET CAMARO, AND TWICE THIS YEAR, HE AND I TOOK IT IN TO LARAMIE GM AUTO CENTER HERE IN LARAMIE, WYOMING AND ASKED THEM TO REPAIR THE SEAT BELTS ON RECALL # 85V169000. THE SERVICE MANAGER, NAMED MIKE TOLD ME AFTER EXAMINING THE BELTS THAT HE WOULD LOOK INTO IT, AND SAID HE WOULD CALL US WITH THE RESULTS. I EXPLAINED TO HIM THAT [XXX] RECENTLY GOT A TICKET FROM THE WYOMING HIGHWAY PATROL, FOR A DEFECTIVE SEAT BELT, AND SHOWED THE TICKET TO THE SERVICE MANAGER, MIKE. I ALSO SHOWED MIKE THE SEAT BELT RECALL, AND THE NEXT DAY MIKE CALLED US AND TOLD US THE REPAIR OF THE FAULTY SEAT BELTS WAS ALREADY REPAIRED ONCE, AND THAT IT IS GM POLICY THAT RECALLS WOULD ONLY BE REPAIRED ONCE TO EACH VEHICLE EFFECTED. I ALSO SHOWED MIKE THE VIN NUMBER, SHOWING HIM THAT THAT VIN NUMBER WAS ONE OF THE CAMAROS EFFECTED BY THE RECALL. I WAS TOLD BY MIKE THAT THE ONLY WAY THAT LARAMIE GM AUTO WOULD REPAIR THE SEAT BELTS WAS IF WE PAID THEM TO INSTALL NEW SEAT BELTS. THE EFFECTED SEAT BELTS ARE LOOSE WHEN BUCKLED DUE TO SOMETHING IN THE RETURN SPRING MECHENISM. MIKE AGREED WITH ME THAT THE SEAT BELTS ARE/WERE LOOSE. I DO NOT WANT MY SON INJURED IN A WRECK DUE TO FAULTY SEAT BELTS FROM THE CHEVROLET MANUFACTURER. MIKE OFFERED ME THE TOLL-FREE PHONE NUMBER FOR CHEVROLET, I CALLED THEM, AND GOT ONLY THE RUN-AROUND FROM THEM AS WELL! THERE ARE/WERE 2 CASE NUMBERS FROM THE DEALER, AND NO SEAT BELT REPLACEMENT FROM THE DEALER. PLEASE HELP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)*TR