NHTSA Complaint #10327756 — 2009 TOYOTA AVALON

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10327756
Vehicle	2009 TOYOTA AVALON
Component	STEERING
Date of Incident	March 8, 2010
Date Filed	April 27, 2010
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

THE STEERING COLUMN TELESCOPIC LOCK WON'T STAY LOCKED. YOU CAN BE DRIVING ALONG AND THE STEERING COLUMN WILL COLLAPSE AND BECOME VERY LOOSE. I HAD IT HAPPEN WHILE TURNING A CORNER AND IT CAUSED ME TO LOOSE TEMPORARY CONTROL. I REPORTED IT TO THE DEALER BEFORE IT WENT OUT OF WARRANTY BUT THEY ADVISED THEY COULD NOT FIND ANYTHING WRONG. AT 36,800 MILES I CONVINCED THEM THERE WAS A PROBLEM. AT THAT TIME THEY AGREED TO REPLACE THE DEFECTIVE PART AT 1/2 PRICE. SINCE THIS IS A SAFETY ISSUE IT SHOULD BE REPLACED NO CHARGE. *TR

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