NHTSA Complaint #10327681 — 2005 CHRYSLER 300

MY ENGINE HAS BEEN TICKING FROM THE BEGINNING ABOUT 2 DAYS AFTER I BOUGHT IT. CASH! FOR MY DAD'S BIRTHDAY.. BRAND NEW FROM TOWN AND COUNTRY DEALERSHIP. THEY TOLD ME TO BRING IT BACK, THIS IS IN CONYERS GA. I TOOK IT BACK THEY KIND OF JOKE AROUND SAID WASN'T THAT THE 1 ON THE SHOW RM FLR I SAID YES. THEN THEY SAID MAYBE WHEN THEY DROVE IT FROM TENN. IT HAD NO OIL IN IT. IT IS A NEW ENGINE AND IT WILL STOP, OR THE GAS CAP WAS NOT ON RIGHT AND THEY WOULD FIX IT. EACH TIME I BOUGHT IT BACK THE NOISE WOULD STOP FOR A WHILE THEN IT WOULD COME BACK. JUST KEEP YOUR OIL CHANGED AND THERE WILL BE NO PROBLEM THIS IS WHAT MR. LARRY REPAIR BOSS TOLD ME. WELL. I DIDN'T HEAR THE NOISE AS MUCH WHEN I PICKED IT UP AND THE RENTAL CAR WAS GETTING EXPENSIVE AND THEY TRY TO TELL ME I DIDN'T BUY THE EXTRA WARRANTY BUT I DID! THEY TOLD ME I COULD KEEP DRIVING IT. OR THEY TRIED TO SELL ME A NEWER ONE...SELL NO WAY! BECAUSE MY JOB REQUIRES ME TO DRIVE I NEED A GOOD RUNNING CAR. (I'M A MINISTER) NOW THE NOISE IS LOUDER AND THE ENGINE SOUNDS LIKE IT IS LOSING POWER. I CAN NOT SAY HOW MANY TIMES I TOLD THEM THAT THE CAR NEEDED A NEW ENGINE BUT THEY KEPT ON TRYING TO SELL ME ANOTHER CAR INSTEAD OF REPLACE THE CAR OR FIX IT WITH A NEW ENGINE. THE RIGHT SIDE OF MY CAR PULLED TO THE RIGHT WHEN BRAKING AND THEY TOLD ME TO GO TO GOOD YEAR AND I DID. THEY SAID IT WAS MANUFACTURING THAT THEY COULD NOT TIGHTEN UP THAT SIDE TAKE IT BACK BUT I ENDED UP PAYING FOR GOOD YEAR TO FIX THAT. NOW THE WARRANTY IS GONE FOR REAL AND THE NOISE IS LOUDER. IT IS NOT THE FLY WHEEL OR THE TRANS. IT IS IN THE ENGINE RT SIDE IN THE BACK UNDER THE HEADGASKET. I'M AN RETIRED JEEP EMPLOYEE AND I USE TO INSPECT ON THE ENGINE LINE. I KNEW THIS WAS NOT GOOD TO KEEP HAPPENING SO NOW I HAVE TO PAY FOR A ENGINE TOO? WOW PISTONS OR LIFTERS, OR SOMETHING IS WRONG WITH THAT CAR IN MY ENGINE! HELP! [XXX] IS IT BECAUSE I'M A GIRL? THEY DIDN'T LISTEN OR GOT TREATED THIS WAY. HELP! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR