NHTSA Complaint #10327622 — 2001 HYUNDAI ELANTRA

TL*THE CONTACT OWNS A 2001 HYUNDAI ELANTRA. THE CONTACT RECEIVED A RECALL NOTICE FOR THE SUBFRAME AND CONTROL ARM (RECALL 09V125000 SUSPENSION: FRONT: CONTROL ARM) SO SHE CALLED THE DEALERSHIP TO MAKE AN APPOINTMENT. THE DEALER TOLD THE CONTACT BECAUSE THEY WERE BACKED UP, THE VEHICLE COULD NOT BE REPAIRED UNTIL APRIL 24, 2010. THE DEALER STATED THAT THE VEHICLE WAS NOT IN DRIVABLE CONDITION BECAUSE THE SUBFRAME WAS WEAKENED AND THE PARTS FOR REPAIR WERE UNAVAILABLE UNTIL MAY 5, 2010 OR MAY 11, 2010. THE CONTACT CALLED THE MANUFACTURER CONCERNING THE LENGTH OF TIME FOR THE REPAIRS (FIVE DAYS TO COMPLETE) BUT WAS OFFERED NO ASSISTANCE. THE CONTACT FELT THAT THE REPAIR TIME WAS UNACCEPTABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 121,000.