NHTSA Complaint #10327554 — 2002 JEEP LIBERTY

TL*THE CONTACT OWNS A JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR RECALL 09V119000 (SUSPENSION: FRONT: CONTROL ARM). THE CONTACT CALLED AN AUTHORIZED DEALERSHIP ON 04/19/10 AND MADE AN APPOINTMENT FOR 04/26/10. WHEN SHE ARRIVED AT THE DEALERSHIP, SHE WAS INFORMED THAT THE PART FOR REPAIR HAD NOT ARRIVE AND THEY WERE NOT SURE WHEN THE PARTS WOULD ARRIVE. THE CONTACT STATED THAT HER HUSBAND TOLD THE DEALER THAT SHE WAS SPEAKING WITH NHTSA AND THE DEALER AGREED TO PERFORM THE REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 65,000.