NHTSA Complaint #10327538 — 2008 DODGE AVENGER

MY DAUGHTER WAS LEAVING HER JOB AT 1130PM WHEN HER CAR WOULD NOT SHIFT OUT OF PARK. WE ATTEMPTED THE SUGGESTIONS IN THE MANUAL WHICH MADE IT SEEM LIKE THIS WAS A SAFETY FEATURE. THE NEXT DAY I CALLED THE SERVICE DEPT. AND THE TECHNICIAN TOLD ME TO REMOVE THE SHIFT CONSOLE AND PULL THE PINK SWITCH AND IT RELEASE PARK AND I WOULD BE ABLE TO DRIVE IT. I DROVE DIRECTLY TO THE DEALER. THEY KNEW THE EXACT PROBLEM (MUST HAVE HAD BEFORE). THE SHIFTER AND THE SHIFTER ASSEMBLY WERE REPLACED IN TWO DAYS. WAS VERY SATISFIED WITH THE SERVICE DEPT. MANY MORE COMPLAINTS WERE NOTED ON THE INTERNET, BUT STATED NO RECALL. *TR