NHTSA Complaint #10327265 — 2009 HARLEY-DAVIDSON SOFT TAIL

2009 HARLEY-DAVIDSON FXSTSSE3 HD OEM DUNLOP D407 TIRES SHOWING WEAR AT 5,000 MILES, LOCAL DEALER & EMAIL TO DUNLOP WOULD NOT COVER THEM. LATER, PROVIDED LOCAL DEALER SERVICE MANAGER PRINTED COPIES OF HD BULLETINS & INTERNET COMMENTS FROM HD FORUMS ON PROBLEM AND HE GOT APPROVAL TO REPLACE FRONT TIRE WITH D408 AT NO CHARGE BECAUSE IT HAD SIGNS OF CUPPING. WOULD NOT COVER REAR D407 240/40R18 TIRE EVEN THOUGH AT 6,000 MILES SHOWING EARLY WEAR. DUNLOP WEB SITE ADVERTISES THE D407 & D408 TIRES HAVE MT FOR LONGER LIFE, YET MANY 2008 - 2009 HD OWNERS WIT THIS BRAND TIRE ARE HAVING PROBLEMS. ON THEIR WEBSITE HTTP://WWW.DUNLOPMOTORCYCLE.COM/TIRECATALOG_TIRE.ASP?ID=107 : "THE NEW D407 TIRE IS MADE FOR 2009 FL TOURING MODELS, AND THEREAR TIRES FEATURE DUNLOP'S ADVANCED MT MULTI-TREAD TECHNOLOGY. MT MULTI-TREAD REAR TIRE INCORPORATES A TOUGH TREAD COMPOUND IN THE CENTER THAT RUNS COOLER TO PROVIDE STABILITY, EXCELLENT TRACTION UNDER BRAKING AND LONG LIFE, AND TO EACH SIDE IS A SECTION OF LATERAL-GRIP COMPOUND THAT ENHANCES TRACTION AT HIGHER LEAN ANGLES FOR GREAT GRIP WHILE CORNERING.". HD & DUNLOP WILL NOT DO ANYTHING ABOUT THE REAR D407'S. *TR