NHTSA Complaint #10327018 — 2005 FORD EXPEDITION

MY 2005 FORD EXPEDITION WAS CUTTING OFF AND TICKING EVERYDAY, BUT NO LIGHTS WERE COMING ON TO TELL ME WHAT IT WAS, I TOOK MY VEHICLE TO PEP BOYS SHOP AND THEY DECLINE TO FIX IT DO TO SPARK PLUGS BREAKING IN THE ENGINE, SO I TOOK IT TO THE FORD DEALER WHERE I PURCHASED IT. IT TOOK THEM A WHOLE DAY TO FIGURE OUT WHAT WAS WRONG WITH IT, THEY SAID I NEEDED A TUNE UP WHICH WAS $279, AND HE TOLD ME THAT ALL OF SPARK PLUGS NEEDED TO BE REPLACED AND THAT THEY SOMETIMES BREAK OFF IN THE ENGINE AND IF THAT WHERE TO HAPPEN IT WOULD BE A ADDITIONAL $90 PER PLUG, THE COIL NEEDED TO REPLACED $95, AND THE ON OF THE CYLINDER NEED TO BE REPLACED UNKNOWN AMOUNT/FORGOT, THEN THEY CALL ME BACK AND TOLD ME THAT ALL OF THE SPARK PLUGS HAD BROKE. THE FORD DEALERSHIP REPAIRED MY TRUCK CAUSE THERE WHERE OTHER PROBLEMS AS WELL SO TOTAL $1000 IN REPAIRS FOR A PROBLEM THAT I NEVER NEW THIS TRUCK WAS HAVING. *TR