NHTSA Complaint #10326905 — 2001 ACURA TL POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10326905
Vehicle	2001 ACURA TL
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	April 13, 2001
Date Filed	April 21, 2010
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	HI

Consumer Description

ONE WEEK AGO I NOTICED THAT MY CAR'S TRANSMISSION (2001 ACURA TL) WAS SLIPPING BETWEEN 2ND AND 3RD GEAR AS WELL AS WHEN SHIFTING INTO REVERSE. I WENT TO ACURA HONOLULU YESTERDAY AND THEY CONFIRMED THE ISSUE WAS WITH THE TRANSMISSION SLIPPING. THEY ESTIMATED THAT THE REPAIR COSTS WOULD TOTAL $6600 (NEARLY WHAT THE CAR IS WORTH). I DID SOME ONLINE RESEARCH AND FOUND OUT THAT THIS YEAR'S MODEL HAS A FAULTY TRANSMISSION AND THEY HAD OFFERED AN EXTENDED WARRANTY, HOWEVER, BECAUSE MY CAR IS OVER SEVEN YEARS OLD, THEY WILL NOT HONOR THIS WARRANTY EVEN THOUGH MY MILEAGE IS WITHIN THE ACCEPTED COVERAGE OF 100,000 MILES. I'M NOW STUCK WITH A CAR THAT IS UNSAFE FOR ME AND OTHER DRIVERS ON THE ROAD YET ACURA IS UNWILLING TO ASSIST IN THE REPAIR COSTS. I HAVE CONTACTED MY DEALERSHIPS SERVICE MANAGER AS WELL AS THEIR CORPORATE OFFICES, BUT THEY WERE UNWILLING TO OFFER GOODWILL ASSISTANCE. I TAKE GOOD CARE OF MY CAR AND IT IS UNFORTUNATE THAT ACURA IS WILLING TO KEEP A BAD PRODUCT ON THE MARKET WHILE LEAVING THE OWNERS TO PAY RIDICULOUS REPAIR COSTS.. *TR

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