NHTSA Complaint #10326741 — 2005 TOYOTA COROLLA

THE HEATER IN OUR CAR WAS MALFUNCTIONING, IT WOULD TAKE 15-20 MINUTES BEFORE IT WOULD GET WARM, WE TOOK IT TO THE TOYOTA DEALERSHIP( ROUGHLY 03/31/2010 ) WHERE WE PURCHASED IT ( AND THEY HAVE DONE ALL THE MAINTENANCE, OIL CHANGES, TRANSMISSION FLUSH, ETC. ) THEY LOOKED AT THE CAR AND JUST SAID THAT IT NEEDED SOME COOLANT AND THAT WAS IT. THE HEATER WORKED FOR JUST A COUPLE DAYS AND THEN THE HEATER BEGAN DOING THE SAME THING AGAIN. ON THE NIGHT OF 04/17/2010 WHILE DRIVING HOME THE ENGINE GOT VERY HOT ALL OF THE SUDDEN, WE PULLED OVER AND PURCHASED SOME MORE COOLANT AND PUT IT IN THE CAR , DROVE THE CAR HOME AND THEN ON MONDAY 04/19/2010 WE TOOK IT BACK IN TO HAVE THEM LOOK AT IT AGAIN AND THEY SAID THAT THERE IS A CRACK RIGHT DOWN THE MIDDLE OF THE ENGINE BLOCK AND THAT IS WHY THE COOLANT KEEPS DRAINING. THEY TOLD US WE NEED TO HAVE THE ENGINE REPLACED. IT IS A 2005 COROLLA WITH ONLY 79,000 MILES ON IT. WE WERE 4,000 MILES PAST OUR EXTENDED WARRANTY. THEY SAID SINCE THEY HAVEN'T SEEN THIS BEFORE THAT THEY WOULD GIVE US BRAND NEW ENGINE BUT WE WOULD HAVE TO PAY $ 2274.00 FOR LABOR AND A THERMOSTAT. IT IS CURRENTLY AT TONY DIVINO TOYOTA IN RIVERDALE , UTAH BEING REPAIRED. *TR