NHTSA Complaint #10326338 — 2001 DODGE DURANGO

ELECTRICAL SYSTEM:IGNITION issue reported to NHTSA

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Complaint Details

ODI Number	10326338
Vehicle	2001 DODGE DURANGO
Component	ELECTRICAL SYSTEM:IGNITION
Date of Incident	February 16, 2010
Date Filed	April 15, 2010
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

2001 DODGE DURANGO WITH RECALL FOR THE IGNITION/PARK INTERLOCK SYSTEM. *KB IN 2008 THE CONSUMER SCHEDULED AN APPOINTMENT TO HAVE THE RECALL PERFORMED REGARDING THE IGNITION/PARK INTERLOCK SYSTEM. ON FEBRUARY 16, 2010, THE IGNITION MALFUNCTIONED. THE KEY WOULD NOT GO COMPLETELY IN THE IGNITION, THEREFORE, HE WAS UNABLE TO START OR MOVE THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE CONSUMER WAS THEN INFORMED THAT THE IGNITION TUMBLER COULD NOT BE REPAIRED BECAUSE ONE OF THE METAL BARS IN THE TUMBLER HAD JAMMED IN THE LOCKED POSITION AND THAT A NEW TUMBLER WAS NEEDED. THE CONSUMER WAS CERTAIN THAT THE MALFUNCTION OF THE TUMBLER WAS CAUSED BY THE REPAIR TO THE IGNITION/PARK INTERLOCK SYSTEM. *JB

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