NHTSA Complaint #10326193 — 2008 VOLKSWAGEN JETTA

I HAVE EXPERIENCED A CHALLENGE WITH MY REAR BRAKES ON MY 2008 VOLKSWAGEN JETTA SO I BEGAN SEARCHING FOR INFORMATION FROM OTHERS ON THE INTERNET. REFER TO WWW.EDMUNDS.COM FOR OTHER CONCERNS REGARDING SIMILAR CONCERNS. I AM NOT THE ONLY INDIVIDUAL EXPERIENCING THESE CHALLENGES. NOW LET ME DESCRIBE MY SITUATION. I NOTICED SOME SQUEAKING HERE AND THERE AROUND 26,000 MILES. I ASKED THE DEALERSHIP ABOUT THE NOISE AT THAT TIME. THEY DIDN'T SHARE THAT ANYTHING WAS WRONG SO I DROVE OFF THE LOT. FROM THAT POINT FORWARD, I HEARD THE SAME SQUEAKING NOISE ONLY WHEN IT RAINED AND THEY MENTIONED THAT HAPPENS WHEN FROST GETS IN BETWEEN THE ROTORS AND PADS SO I DID NOT THINK MUCH OF IT. WHEN I DROVE INTO THE DEALERSHIP AT 31,000 MILES THEY SHARED MY REAR BRAKES WERE BETWEEN 2-3; THEREFORE THE REAR ROTORS WOULD NEED TO BE REPLACED. I SHARED MY CONCERNS AS A VOLKSWAGEN OWNER, (HAVE OWNED 4 IN THE LAST 5 YEARS), THAT IT SEEMED ODD THAT THE ROTORS HAD TO BE REPLACED AT SUCH A YOUNG AGE OF 31,000 MILES. THEY ASSURED ME THAT THEY DID NOTHING WRONG AND THEY ASSURED ME THAT THERE WAS NOT A RECALL ABOUT THIS ISSUE. OVERALL I AM DISAPPOINTED WITH MY DEALERSHIP IN THEIR RESPONSE CONSIDERING I HAVE BEEN A LONG STANDING CUSTOMER WHO DOES ALL OF MY SERVICE WITH THEM. AND I AM STILL LEFT WONDERING IF THERE IS AN ISSUE WITH THE MAKING OF THE CAR; THEREFORE CAUSING PRE-MATURE PROBLEMS WITH THE ROTORS. WHAT WOULD BE A NEXT STEP TO SHARE THIS INFORMATION? I WONDER HOW MANY OTHER PEOPLE HAVE BEEN AFFECTED. *TR