NHTSA Complaint #10325969 — 2010 FORD EXPLORER

ON MARCH 29 AT 9PM WHILE DRIVING AT 30 MPH AND PASSING A VEHICLE, MY TRANSMISSION STOPPED WORKING. IF FELT LIKE IT DROPPED OUT OF THE BOTTOM OF MY FORD EXPLORER 2004 WITH 63,445 MILES. O/D LIGHT STARTED BLINKING AND CHECK TRANSMISSION WAS ON THE DASH DISPLAY. I IMMEDIATELY BROUGHT IT TO THE NEAREST FORD DEALERSHIP, UNABLE TO DRIVE FASTER THAN 20 MPH OR SHIFT GEARS. REVERSE WAS COMPLETELY NOT WORKING. I HAD REPORTED THAT I SUSPECTED TRANSMISSION PROBLEMS A YEAR PRIOR, AND DEALERSHIP STATED THAT NOTHING WAS WRONG. IN OCTOBER 2009 AT 59,492 MILES I BROUGHT IT IN TO THE SAME DEALERSHIP AND STATED THAT WHILE GOING INTO REVERSE AND OUT OF REVERSE THE CAR MADE A CLUNKING SOUND. SOLENOID BODY WAS REPLACED UNDER WARRANTY. APPROXIMATELY 3,000 MILES LATER TRANSMISSION WAS FOUND TO HAVE A BROKEN DRUM AND NEEDED TO BE REPLACED - WARRANTY HAD EXPIRED. *TR