NHTSA Complaint #10325827 — 1999 CHRYSLER CONCORDE

TL* THE CONTACT OWNS A 1999 CHRYSLER CONCORDE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATE SPEEDS OF 55 MPH, THE FRONT DRIVERS SEAT WOULD RECLINE BACKWARD WITHOUT DRIVER INTENT DUE TO A BOLT SNAPPING. THE CONTACT RECEIVED NOTIFICATION OF A RECALL (NHTSA CAMPAIGN ID NUMBER: 03V035000: SEATS: FRONT ASSEMBLY: RECLINER) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS. THE DEALER ADVISED THE RECALL REPAIR WAS PREVIOUSLY PERFORMED ON THE VEHICLE AND THE MANUFACTURER WOULD NOT COVER THE COST OF A SECOND REPAIR. THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 58,000.