NHTSA Complaint #10325592 — 2005 NISSAN MURANO

AFTER PURCHASING A 05 NISSAN MURANO, A MONTH LATER THE AIRBAG LIGHT STARTED TO FLASH. TOOK IT TO THE DEALER AND THE AIRBAG MODULE WAS REPLACED AND SYSTEM WAS RESET. IN LATE 06 THE AIRBAG LIGHT START FLASHING AGAIN, THE DEALER RESET THE SYSTEM, WORKED FINE UNTIL OCT OF 08 AT THIS POINT MY EXTENDED WARRANTY HAS ENDED. THEY RESET THE SYSTEM AND PULLED THE CODE FROM THE UNIT. I WAS THEN TOLD THAT THE SPIRAL CABLE AKA CLOCKSPRING CABLE IS FAULTY THAT IS THE REASON WHY THE AIRBAG LIGHT TURNS ON AT RANDOM TIMES. I WAS QUOTED A LITTLE OVER $2000 FOR THE REPAIRS AND WAS TOLD THERE IS NOTHING THAT CAN BE DONE SINCE MY EXTENDED WARRANTY HAS ENDED ASK TO TALK TO A MANAGER AND WAS TOLD THE SAME THING. ALSO ON THE WAY HOME FROM THE DEALER THAT DAY THE AIRBAG LIGHT CAME ON AGAIN, WHEN I CALLED THEM I WAS GIVEN THE INSTRUCTIONS ON HOW TO RESET THE AIRBAG LIGHT. I ASK THE IF THE AIRBAG SYSTEM WILL WORK IF THERE IS AN ACCIDENT AND WAS TOLD THEY CANT GUARANTEE IT WILL BUT IT SHOULD IF THE SYSTEM IS RESET AND THE LIGHT IS NOT ON. FROM THAT DAY TO NOW I HAVE TO RESET THE SYSTEM AT LEAST ONCE EVERY 2 WEEKS. THE OTHER ISSUE THAT I'VE HAD IS WITH THE TRANSMISSION SEALS LEAKING WITH CAUSES THE OIL LEVEL TO GET LOW AND MAKES IT LOUD AND INCREASES THE RPM WHILE DRIVING. I HAD THE SEAL REPLACED 3 TIMES, ONCE UNDER ORIGINAL WARRANTY, ONCE WITH EXTENDED WARRANTY AND JUST RECENTLY HAD TO PAY FOR REPAIRS. AND AGAIN ASKED TO TALK TO A SERVICE MANAGER ABOUT THIS SINCE ITS THE SAME PART BEING REPLACED 3 TIMES, AND WAS TOLD THERE IS NOTHING THAT CAN BE DONE SINCE THERE IS NO EXTENDED WARRANTY. *TR