NHTSA Complaint #10325506 — 2008 NISSAN SENTRA

MY CHECK ENGINE LIGHT CAME ON IN MY CAR ABOUT THE SAME TIME AS WE NOTICED A TICKING NOISE COMING FROM THE ENGINE. I TOOK MY CAR TO THE DEALERSHIP THE NEXT MORNING TO HAVE IT LOOKED AT. I WAS TOLD I WOULD NEED A NEW ENGINE BECAUSE OIL SLUDGE BUILT UP IN MY ENGINE. THEY WANTED $6300. I HAD 20K MILES ON MY CAR. THE WARRANTY WOULDN'T COVER IT BECAUSE I HAD MY OIL CHANGES DONE BY FAMILY AND I DIDN'T HAVE THE RECEIPTS FOR MY OIL FILTERS AND THE OIL WE BOUGHT. I HAVE CHECKED DIFFERENT SOURCES ONLINE AND THIS SEEMS TO BE A PROBLEM WITH 2008 NISSAN SENTRA'S, BUT THE WARRANTY DEPARTMENT DENIES IT. I ASKED THEM IF THEY WOULD AT LEAST TAKE SOME FAULT SINCE I COULDN'T FIND RECEIPTS (EVEN IF THE OIL WAS NEVER CHANGED, AN ENGINE IN A BRAND NEW CAR SHOULD NOT BE SLUDGED AFTER 20K MILES OF IT), BUT THEY WOULD NOT DO ANYTHING. THEY WOULDN'T DISCOUNT THE COST TO ME AT ALL. I HAD TO PAY THE FULL PRICE OUT OF POCKET. I BOUGHT THE ENGINE AND HAD IT DONE ELSEWHERE, BECAUSE OBVIOUSLY NISSAN IS NOT VERY TRUSTWORTHY. AS I CALLED AROUND TO GET QUOTES ON THE COST TO HAVE AN ENGINE INSTALLED JUST ABOUT EVERY MECHANIC I SPOKE WITH SAID THAT'S CRAZY TO NEED A NEW ENGINE AFTER 20K EVEN IF THE OIL WAS NEVER CHANGED. *TR