NHTSA Complaint #10325462 — 2003 TOYOTA CAMRY

SINCE THE CAR WAS NEW IT HAS HAD STRANGE SOUNDS IN THE STEERING COLUMN. THE LOCAL TOYOTA DEALER DISMISSED IT AS NORMAL SOUNDS RELATED TO THE WEATHER [IT IS COLD OUT OR IT IS HOT OUTSIDE]. THE SOUND PROGRESSIVELY BECAME WORSE. I HAD THE POWER STEERING FLUID CHANGED AND WAS TOLD BY THE REPAIR SHOP THAT IT HAD THE WRONG FLUID. THE FLUID WAS THE PRODUCT THE CAR WAS DELIVERED WITH. I AM THE ORIGINAL OWNER OF THE VEHICLE. AFTER CHANGING THE FLUID AND HAVING A WHEEL ALIGNMENT DONE- THE SOUNDS (LOUD SQUEAKING) PERSISTED. I TOOK THE CAR RECENTLY TO A DIFFERENT TOYOTA DEALERSHIP AND THEY "GREASED" THE STEERING COLUMN WHICH ELIMINATED THE SQUEAKING, BUT NOW CLUNKING CAN BE HEARD FROM THE STEERING COLUMN. THE MECHANIC AT THE TOYOTA DEALERSHIP CAUTIONED ME TO "KEEP MY EYE ON THIS" BECAUSE IT SOUNDS LIKE THE STEERING COLUMN IS BAD. THIS TOYOTA ONLY HAS 28,000 MILES ON IT, HAS NEVER BEEN IN AN ACCIDENT, AND HAS BEEN DEALER MAINTAINED. I FIND IT SUSPICIOUS THAT NO MENTION OF A BAD STEERING COLUMN WAS MADE WHILE THE CAR WAS UNDER WARRANTY. I DRIVE THE CAR AS LITTLE AS POSSIBLE BECAUSE I AM FRIGHTENED TO USE IT. I HAVE ALSO HAD PROBLEMS WITH THE BRAKES ON THIS CAR. THE BRAKE PROBLEMS DATE BACK TO THE DAY I DROVE THE CAR HOME (NEW) FROM THE DEALERSHIP. THE STEERING PROBLEMS STARTED ALMOST IMMEDIATELY. THIS CAR SHOULD BE RECALLED AND REPAIRED AT THE MANUFACTURERS EXPENSE FOR THE STEERING PROBLEMS. *TR