NHTSA Complaint #10325222 — 2003 FORD TAURUS

SUSPENSION:FRONT issue reported to NHTSA

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Complaint Details

ODI Number	10325222
Vehicle	2003 FORD TAURUS
Component	SUSPENSION:FRONT
Date of Incident	April 10, 2010
Date Filed	April 12, 2010
Mileage	95,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

VEHICLE: 2003 FORD TAURUS WAGON, 95,000 MILES, ALL IN MICHIGAN BY ORIGINAL OWNER. FRIDAY MORNING (FROST WARNING), APRIL 9, 2010. MOVED THE CAR 6 INCHES, WHEN THE FRONT DRIVER SIDE TIRE BLEW OUT, CORNER OF CAR DROPPED. FOLLOWING DAY, TOOK TIRE (16,000 MILES) TO PLACE OF PURCHASE, WHERE THEY HOISTED THE CAR AND DISCOVERED RUPTURED COIL SPRING HAD PUNCTURED TIRE. HAD IT RUPTURED TEN MILES LATER, I WOULD HAVE BEEN ON INTERSTATE 696 GOING 70 MPH IN RUSH HOUR, PUTTING ME, MY PASSENGER AND ADJACENT VEHICLES AT RISK OF DEADLY CRASH. 20 MILES AFTER REPAIR OF SUSPENSION, MY TEENAGE SON, BRAND NEW DRIVER, WAS DRIVING ON ANOTHER INTERSTATE; IT COULD HAVE BEEN HIM (AND ME) INJURED. I'M FURIOUS AT FORD AND AT NHTSA, AS NEITHER HAVE TAKEN ACTION TO REMEDY WELL ESTABLISHED, KNOW DEFECT. HOW MANY DEATHS WILL IT TAKE? DO SOMETHING NOW!! TOTAL COST OF TWO NEW SPRINGS WITH STRUTS, AND NEW TIRE: $850.00. PROPERTY DAMAGE: PUNCTURED TIRE, BROKEN SPRING. *TR

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