NHTSA Complaint #10324581 — 2003 CHEVROLET AVALANCHE 1500

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) MY 2003 CHEVY AVALANCHE Z-66 HAS JUST NOW DEVELOPED SPEEDOMETER PROBLEMS AND I AM SORRY IT IS A SAFETY ISSUE AND CONCERN BUT GENERAL MOTORS HAS BRUSHED IT OFF AS NO CASE CLOSED. MY SPEEDOMETER STARTED ACTING WEIRD,IT ONLY WORKS FOR SHORT DISTANCE DRIVING THEN EITHER SHOWS LAST SPEED OBTAINED OR ZERO. MY EXAMPLE FOR GM IS THIS: NO OTHER GM VEHICLE I PURCHASE EVER HAD THIS PROBLEM AND EVEN THOUGH YOU MAY NOT THINK OF IT AS A SAFETY ISSUE PERHAPS YOU MIGHT RETHINK THIS THOUGHT BY GETTING INTO A VEHICLE WHERE THE SPEEDOMETER SPORADICALLY WORKS THEN STOPS WORKING ALL TOGETHER WHILE YOU ARE DRIVING. PERHAPS GM CAN TELL ME HOW THEY WOULD/COULD TELL THE SPEED THEY ARE GOING WHEN THIS HAPPENS 0 READING SO THAT I CAN TELL THE LAW ENFORCEMENT PERSONNEL WHO PULLED ME OVER FOR SPEEDING OR DRIVING UNDER THE LIMIT THAT I TRIED TO JUDGE MY SPEED BUT MY GM SPEEDOMETER STOPPED WORKING AND GM SAID IT WASN'T A SAFETY ISSUE. IT'S A DEFECT AND GM HAS A LIMIT OF 70,000-80,000 MILES OR 7 YEARS WHICH EVER OCCURS FIRST...THIS IS A COP OUT. I EVEN WROTE AND ADDRESSED AN EMAIL TO [XXX]TO NO AVAIL. I WOULD LIKE TO COPY AND PASTE MY LETTER SO THAT YOU WILL SEE THAT I AM SEEKING A FREE REPAIR/ REPLACEMENT INCLUDING FREE LABOR FOR A NEW IPC. IT IS A DEFECT THEY ADMIT AND IT IS A SAFETY ISSUE AND CONCERN THAT AFFECTS MANY VEHICLES BESIDES MINE NO MATTER HOW MANY MILES THE VEHICLE HAS ON IT. GOD..THIS IS AN AMERICAN CAR COMPANY, HAVE THEY NOT LEARNED ANYTHING ABOUT LOYALTY? *TR